Refund Policy

Returns & Exchanges:

• We accept returns and exchanges within 14 days from the date you receive your order.

• To be eligible for a return or exchange, items must be in their original condition, unused, and with all tags attached.

• Return Shipping: The customer is responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your items.

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How to Return/Exchange

Contact us at hello@shopsayoko.com within 14 days to request a return or exchange. We will provide you with instructions for returning the item. After receiving the returned item, we will issue a refund or process the exchange.​

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Non-Refundable Items:

Any items marked as "final sale" are not eligible for returns or exchanges.

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We want you to be completely satisfied with your purchase! If you have any questions or concerns, please don't hesitate to reach out to us.